Terms and Conditions — Complete Terms for Using the ec99 Platform

These terms and conditions ("Terms") of ec99 constitute a legal agreement between you and the ec99 platform. By using the website at https://ec99.pro or creating an account, you are deemed to have fully accepted these Terms.

These Terms and Conditions have been prepared in accordance with the applicable laws of Bangladesh. ec99 reserves the right to amend these Terms at its own discretion at any time. Users will be notified of any changes via email or platform notifications.

• You must be 18 years of age or older to use this platform.
• Only one valid account is permitted per person.
• ec99 reserves the right to temporarily suspend services at any time, though advance notice will be provided where possible.
• All content, software, and design on the platform are the intellectual property of ec99.

Registration on ec99 is completely free. You are required to provide accurate and truthful information when registering. Opening an account with false or incorrect information constitutes a breach of the Terms and may result in account closure.

KYC Verification

KYC (Know Your Customer) verification is required for large withdrawals or certain promotions. This may involve submitting a government-issued ID, national identity card, or passport copy. ec99 ensures the confidentiality of your personal information.

• Only one account is allowed per device/IP address.
• Your account password must be kept strong and confidential.
• Your account must not be shared with or used by any third party.
• Any changes to your contact information must be updated immediately.

Deposits on ec99 can be made via bKash, Nagad, Rocket, bank transfer, and cryptocurrency. All transactions are processed in BDT. Deposits from third-party accounts are strictly prohibited.

Deposit Limit

The minimum deposit is BDT 500. There is no maximum deposit limit, though proof of source of funds may be requested for large deposits. Deposits are generally instant, but bank transfers may take 1–2 business days.

Withdrawal Process

A minimum balance of BDT 1,000 is required to make a withdrawal. Withdrawals on KYC-verified accounts are generally processed within 1–24 hours. The maximum daily withdrawal limit is BDT 500,000.

• Withdrawals cannot be made directly from bonus balance — wagering requirements must be completed first.
• ec99 may place a hold on withdrawals and conduct an investigation in cases of suspicious transactions.
• Payment processing fees will be communicated where applicable.

Ec99 regularly offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free bets, and more. Each bonus comes with its own detailed terms, which are published on the promotions page.

Accepting a bonus means you agree to all of its terms and conditions. Please read the bonus terms carefully before claiming, as unfamiliarity with the conditions may cause issues later.

Wagering Requirements

Wagering requirements apply to most bonuses. For example, a 30x wagering requirement means you must bet the bonus amount 30 times before withdrawing. Wagering contribution rates may vary depending on the game.

• Claiming bonuses from multiple accounts on the same device or IP address is prohibited.
• Bonus offers will expire if not used within the specified time period.
• ec99 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is confirmed, the bonus may be cancelled and any associated winnings forfeited.

All bets on ec99 must be confirmed before they are finalised. Once a bet is confirmed, it cannot be changed or cancelled, so please make your decisions carefully before placing a wager.

Live Betting

In Live Betting, odds can change at any time. If a bet fails to register or a technical issue occurs, ec99 reserves the right to void that bet. No changes can be made to active bets if the internet connection is lost.

Sports Betting

In Sports Betting, bets are generally refunded if a match is cancelled or postponed. However, specific rules may apply in certain cases, as detailed in the Sports Betting section.

• The minimum bet amount is BDT 10.
• Maximum bet limits vary by game and event.
• ec99 reserves the right to void any bets placed at incorrect odds due to a technical error.
• Winnings are generally credited to your account within 24 hours of the result being confirmed.

Ec99 is committed to maintaining a fair and safe gaming environment. Any of the following activities are strictly prohibited and may result in permanent account closure and forfeiture of balance.

• Creating multiple accounts or using another person's account.
• Using bots, scripts, or automated software to play games.
• Using the platform for money laundering or illegal fund transfers.
• Abusing the bonus system or exploiting loopholes for personal gain.
• Depositing or withdrawing via a third-party account.
• Attempting to interfere with or tamper with the platform's security systems.
• Abusive behaviour toward other players or staff.

Ec99 reserves the right to suspend or close any account at any time without notice if a breach of the Terms is found. Accounts may be temporarily suspended while an investigation is ongoing.

You may also request to close your account at any time. Any remaining valid balance will be returned within the specified timeframe.

• Contact our support team to close your account voluntarily.
• The balance of accounts closed due to terms violations may be forfeited.
• A request to reopen a closed account may be submitted.

Ec99 treats the privacy of your personal information with the utmost importance. Information provided at the time of registration is used solely for account verification, payment processing, and customer support.

We never sell your personal information to third parties. However, we may be required to share information due to legal obligations or at the request of authorities. For more details, please visit our Privacy Policy read.

• Your information is protected with SSL encryption.
• Cookies are used to improve service quality — details are available in the cookie policy.
• You may request correction or deletion of your personal data.

Ec99 believes gaming is a form of entertainment, not a source of income. We want our users to play in a healthy and controlled manner. If you feel gaming is having a negative impact on your life, please seek help.

Our platform offers deposit limit settings, temporary breaks, and self-exclusion options. You can use these features to manage and control your own play.

• Parents and guardians are also responsible for keeping minors away from gaming.
• Chasing losses by placing more bets is not advisable.
• If you notice signs of gaming addiction, please seek professional help.

Ec99 reserves the right to update these Terms and Conditions at any time. Registered users will be notified of significant changes via email or platform notifications.

Continued use of the platform after any changes will be taken as your acceptance of the updated Terms. We therefore recommend checking this page regularly.

• If you have any questions about the terms and conditions, please contact our support team.
• In all dispute resolutions, ec99's decision shall be considered final.
• These Terms are governed by the applicable laws of Bangladesh.